For any information and/or reservation please contact the Official Housing Bureau and Travel Agency of the congress:
AIM Group International – Milan Office
Via Ripamonti, 129 – 20141 Milan, Italy
Phone: +39 02 566011
A large number of rooms at preferential rates in different price categories have been reserved in Naples for the period of the Congress.
Delegate Transport Information
Daily transportation to the Congress Venue will be provided to participants in order to arrive at the venue prior to the first main session of the daily Scientific Program, and will depart from the Congress Venue following the last session of the daily Scientific Program or following the Congress Social Event on May 5, 2019.
Buses are available for all registered delegates on presentation of their conference badge to the driver/hostess and are free of charge. You do not have to be staying at a hotel to pick up a shuttle at that location. All Congress buses are marked with the WTC2019 logo. Please check the sign in the bus window to make sure you are on right bus.
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GUARANTEE/PAYMENT OF HOTEL RESERVATION
Every reservation must be guaranteed by credit card.
The total amount due for the stay will be charged on the given credit card upon confirmation of the booking. AIM GROUP International - AIM ITALY – Milan Office will issue an invoice for the charged amount.
Any change or cancellation of the hotel reservation must be sent in written to AIM GROUP International – Aim Congress – Milan Office.
AIM GROUP International – AIM ITALY – Milan Office reserves the right to charge on the given credit card the following cancellation fees:
No refund for amendments, no-shows or cancellations
The rooms booked will be available to the participants for the first night of the reservation. In case of no-show reservations will be automatically cancelled and the hotel will not refund the payment received.
NAPLES CITY TAX
Starting from 2011, Naples City Council has introduced a city tax for tourists staying overnight in Naples. The city tax will be charged by hotel as follows:
€ 5,00 per person per night for guests staying at 5-star hotels
€ 3,50 per person per night for guests staying at 4-star hotels
€ 2,50 per person per night for guests staying at 3-star hotels
Tourists will have to pay the levy upon check out in addition to the hotel bill.
AIM Group International will be at your disposal for any information about hotel reservations.
Group reservations will follow special group conditions and are not available online: please contact us in order to obtain “Terms and conditions for groups”
WARNING SCAM ALERT – Special note to exhibitors, speakers and delegates
It is important to be aware that you may be contacted by phone, fax, or email by third party companies that act as travel agencies, wholesalers or destination management companies
to solicit you with aggressive or deceptive tactics for room reservations.
Room poachers and pirates may also misrepresent themselves as the official conference housing bureau and may illegally use the conference name or logo, however these companies are neither related nor affiliated with the WTC2019 and its meetings in any way.
Be aware that this is a scam designed to obtain your credit card information and/or to make phony charges to your credit card. Please use extreme caution if contacted, they could be extremely pushy, prodding, even convincing.
We recommend that you do NOT give these companies your credit card number, personal information, or any details about your hotel reservation. We have heard that conference speakers and attendees that have given their credit card information, have incurred substantial credit card charges (cancellation fees, service fees, etc). Additionally, the hotel room reservations are never made and the attendees are left without hotel reservations for the conference.
Please also note that:
Neither the WTC2019 nor AIM GROUP INTERNATIONAL will call you to solicit reservations.
You may receive emails regarding housing, but note that the only official emails will come from an email address ending in “@aimgroup.eu”. Booking confirmations will be sent email@example.com.
If you choose to reserve you accommodation for the WTC2019, you should only use the links provided or by calling the phone number above. If you are unsure of who has contacted you regarding your hotel reservations or if one of these scammers has contacted you, please inform the WTC2019 at firstname.lastname@example.org as soon as possible.
Please note that accommodation issues are under the sole responsibility of AIM GROUP INTERNATIONAL. Terms and conditions of AIM GROUP INTERNATIONAL can be found on their website.
If you wish to report a problem that occurred during the procedure, please contact the WTC2019 by email.